Flower Bar Policies, Terms & Conditions
- First & Foremost: This Deep Roots TX Floral Studio, LLC Terms and Conditions Policy (the “Policy”) serves to inform each individual or entity that engages in Deep Roots’ Sites or Services (each, a “Customer”) that the methods you are taught are proprietary and a trade secret to Deep Roots, and by registering, each Customer expressly agrees not to use or disclose the methods and trade secrets learned from Deep Roots for any other purpose other than as expressly authorized by Deep Roots, and that such Customer has read and understood this Policy.
- The Basics: You must have a seat reservation at the Flower Bar. Reservations & payments are made on the "Reserve Your Seat" page of our website under the "Flower Bar Party" Tab. Flower Bars will be considered 'closed' 48 hours prior. There is a maximum of 20 at each Flower Bar. The Flower Bar is open to ages 18+ on Thursday & Friday evenings, and 13+ on Tuesday & Wednesday mornings. On the evenings of "Special Parties," please see the Calendar for age specifications and details. Exceptions are made for Private Parties. Please speak to our Event Coordinator about your specific needs. Please arrive at least 5-10 minutes before the party time so you can choose your seat and get settled, as we will be starting on time. If you are bringing food and drink, you are encouraged to arrive even earlier.
Please note, the Friday evening Flower Bar ends at 8:30p and the Studio doors will be locked at 9:00p. If you desire your party to stay longer at the Flower Bar than scheduled, there will be an additional $50.00 payment required. Please let us know in advance if you'd like an extended stay at the Flower Bar. We'd be happy to accommodate you!
- Payment Policy: Payment is required to guarantee your reservation at the Flower Bar. Payments are made on the "Reserve Your Seat" page under the "Flower Bar Party" Tab of our website when you reserve your seat. If you need any help registering or do not receive a confirmation email upon registering, please call the Studio.
- Minimum Participant Requirements: Deep Roots TX reserves the right to cancel any Flower Bar within 48 hours that does not meet the minimum requirement of 10 participants. You will be notified via email with the option to reschedule, or to receive a credit or refund if the class does make.
- Flower Bar Cancellation Policy: Because we hand-pick the freshest stems for your arrangement, we go to market within 48-hours of each Flower Bar to purchase your flowers. Therefore, if you must cancel your reserved seat at the Flower Bar, a 48-hour notice is required in order to receive a full refund. For late cancellations or no-shows, a credit can be issued in form of a gift certificate for another scheduled time by calling the Studio.
- Private Party & Cancellation Policy: To 'book out' the Flower Bar for all 20 seats for a private evening, please call the Studio and speak to our event coordinator, Kara. A deposit of $200 will be required to hold your special date. Three weeks prior to the saved date, the Flower Bar will be opened to the public to fill any remaining seats not booked for your party. There is a 14-day minimum cancellation notice on all Private Parties for a full refund.
- BYOB: You are encouraged to make your time at our Flower Bar a time to remember with family, friends, and co-workers. You may bring food and your favorite beverages, including beer and wine for those 21 and over. Please be sure to bring your I.D. as we will be checking without exception. Please drink responsibly and have fun!!!
- UPGRADE ME! Unless specified, you will have the opportunity to upgrade your Flower Bar arrangement by adding more flowers and greens to make yours a unique, one-of-a-kind design. The 'Upgrade Me!' flowers and greens will be chosen from our cooler stock. They will be in a limited quantity and will be on a first come-first served basis. If you think you might be interested in an Upgrade, please be sure to get there a little early. We are not responsible for flowers and greens that sell out, but we will still try to serve you the best way possible. You are our muse!
-"FREQUENT FLOWER": The "Frequent Flower" package may not be applied to special evenings we have at the Flower Bar. They may only be applied to regular weekly Flower Bars. Limited to one seat reservation per scheduled Flower Bar. Non-transferable. Please call us if you have any questions before purchasing a package. Reservations are limited to availability on the Flower Bar Calendar & must be made by calling the Studio.